Party: Responsible conduct of gambling

Party: Responsible conduct of gambling

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RCG Certification – Responsible Conduct of Gambling (SITHGAM001) NSW
By law all full-time, part time and casual hospitality staff and promotional personal, directors and volunteers that work or are involved in gambling and gaming related functions or duties must complete the accredited course in Responsible Conduct of Gambling (SITHGAM001).
This includes but is not limited to
Club secretaries
Club directors
Licensees
Managers
Service staff
Security staff
Promotional staff
Volunteers
Operational job roles would include gaming attendant, table game attendant, croupier and multi-skilled food and beverage attendant.
Coast to Country Training Services RCG is fully approved by the and the Office of Liquor Gaming and Racing and is recognised by ASQA.
Once you have successfully completed Coast to Country Training Services Responsible Conduct of Gambling (RCG) course you will receive your statement of attainment. You can then apply for your photo competency card at your nearest Service NSW.
The NSW RCG course (SITHGAM001) is state based legislation and only valid in NSW.
This course describes the performance outcomes, skills and knowledge required to provide responsible gambling services, and information to customers who require assistance with their problem gambling. The Responsible conduct of gambling course also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation.
The terms used to describe this vary across state and territory regulatory bodies and can include responsible conduct of gambling (RCG) and responsible service of gaming or responsible service of gambling (RSG).
Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues such as hotels, motels, clubs, pubs and casinos.
Gambling is defined as the risking of money on uncertain events driven by chance. The major forms of gambling are wagering (racing and sport) and gaming (gaming machines, table games, Keno and lotteries). Both forms of gambling are relevant to the hospitality industry.